One of the best modules of training I’ve found is to review or refresh coaching skills. You will have a lot of tasks that must be completed in a short period of time. If the organization is to work at maximum performance then the coaching skills of your managers and supervisors may need reviewing. I suggest a custom package developed around situations found in your company. These hands-on training activities can be fun while teaching employees specific skills for how to better communicate expectations.
Sue Arnold at International Wallcoverings understands how coaching is a follow-up activity to effective planning. Her team understood the necessity to get the plan to all levels of the organization and to coach employees to do those things related to the plan.
As an interim step in the planning model, Sue and her team developed, reviewed, and sharpened their own coaching model.
During the sustaining phase you must pay attention to the leadership and managership activities required to keep the planning momentum. This included extensive training on precision communications techniques to keep focused on results. Now the team speaks with one voice on both what is to be done and how it is to be accomplished. This makes a highly effective management team.